Mumbai is once again in the spotlight for cyber fraud, but this time it involves tourists and a popular resort. Scammers created fake websites impersonating Della Adventure & Resorts, duping unsuspecting travelers into making nonexistent bookings. The fraudulent scheme was exposed when several customers contacted the resort directly, only to find out their reservations were never processed.
The Matunga Police have filed an FIR against unidentified individuals under the Information Technology (IT) Act. The legal manager of Della Adventure & Resorts, Snehal Keshav Mane, officially lodged the complaint after discovering multiple fake websites and phone numbers being used to scam tourists.
Della Adventure & Resorts, based in Lonavala, is a sought-after destination for luxury stays and adventure activities. The company clarifies that it operates only through three legitimate websites and two verified contact numbers. Yet, cybercriminals managed to create at least five fake sites mirroring the resort’s branding.
On June 1, the resort’s head office was flooded with inquiries from tourists who had allegedly made bookings through these fraudulent websites. A thorough check confirmed that no such reservations existed in the resort’s system. The finance team also verified that no payments had been received for the bookings.
The scammers didn’t stop at just the resort. They also targeted Della Township, the real estate division of the company, by setting up two additional fake websites. This extended the fraud to a wider pool of potential victims.
To make their scheme convincing, the fraudsters used eight different mobile numbers to communicate with tourists. The Matunga Police are now investigating the case under Section 66(C) of the IT Act, which deals with identity theft and fraudulent online activities.
This incident serves as a stark reminder for travelers to always verify the authenticity of websites before making bookings. Cyber fraud targeting tourists is becoming increasingly sophisticated, and it’s crucial to double-check through official channels.
Della Adventures has urged customers to only use their verified websites and phone numbers for bookings. Meanwhile, the hunt for the culprits continues as authorities work to track down those behind this elaborate scam.
With cybercrime on the rise, travelers must stay vigilant. Always look for secure payment gateways and official contact details before confirming any reservations. Scams like these highlight the growing need for stronger cybersecurity measures in the hospitality industry.